Module Title: dgt_wrk09 – Team Working
Overview:
The “dgt_wrk09 – Team Working” module is designed for professionals in the IT sector working within enterprise environments. This comprehensive program focuses on enhancing communication skills, fostering effective teamwork, and improving collaboration across diverse teams.
module Objectives:
1. Effective Email Writing: Learn the art of crafting clear, concise, and professional emails that communicate your message effectively while maintaining a professional tone.
2. Chat Communication: Master the ability to send messages in chat platforms like Slack or Microsoft Teams that are succinct yet informative, ensuring clarity without overwhelming recipients with unnecessary details.
3. Collaborative Teamwork: Develop strategies for working collaboratively within IT teams by sharing information seamlessly and supporting collective problem-solving efforts.
Key Topics:
– Email Communication Skills: Techniques for structuring emails, appropriate use of tone and language, and methods to enhance readability and engagement.
– Chat Etiquette in Professional Settings: Best practices for maintaining professionalism in digital conversations, including the use of emojis and abbreviations where appropriate.
– Information Sharing Tools: Utilization of collaborative tools such as project management software and shared documents to facilitate information dissemination within teams.
– Active Listening and Feedback Mechanisms: Strategies for active listening during team meetings and providing constructive feedback that contributes to a positive work environment.
Practical Applications:
Participants will engage in interactive workshops, case studies, and role-playing exercises to practice these skills in simulated enterprise scenarios. Real-world examples from the IT sector will be used to illustrate effective communication strategies and teamwork dynamics.
Who Should Attend:
This module is ideal for IT professionals, team leaders, project managers, and any personnel within an enterprise environment who aim to enhance their communication skills and improve team collaboration efficiency.
By the end of this module, participants will have a solid foundation in communication best practices and be well-equipped to contribute positively to their teams success in any organizational setting.
The students can push their exercises to the Academy DevOps & SRE GIT project. For this module, create a folder with your username as its name in the following subfolder: https://github.com/Garanti-Del-Talento/gdt_academy